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$20.00 - $22.00/Hourly
Procurement,Purchasing
Work type: Hybrid - 3 days On site and two days remote
Work authorization: US local resources,Work authorization required,Authorized to work to any employer
Duration: 2 years
Number of hirings: 1
Job Details
Role: Procurement Specialist
Location: Irvine, CA (Onsite)
Essential Duties And Responsibilities
· The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.
· Answer questions via phone, e-mail, or ServiceNow (CRM) platform; while staying in accordance with established department response times. Perform follow-up as necessary
· Document phone calls using ServiceNow (CRM)
· Resolve or report on issues teammates may encounter with products, vendors, and/or the processing of purchase orders
· Resolve or report on issues teammates may experience using the online order system (Oracle iProcurement)
· Communicate with internal departments and/or vendors to resolve teammate account issues
· Support and educate decentralized teammates on current processes and procedures as well as on-going changes
· Analyze support-tracking data to identify trends, patterns, and issues related to general ordering or Oracle iProcurement; suggest solutions; notify management; implement corrective actions as approved
Mandate Skills required:
· Procurement
· Minimum of (2) years’ related experience in Customer Service
· Supply/Sourcing/Purchasing experience in healthcare or multi-site company
· Intermediate computer skills and proficiency in MS Word, Excel, and Outlook
· Intermediate proficiency with an online ordering system
Location: Irvine, CA (Onsite)
Essential Duties And Responsibilities
· The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.
· Answer questions via phone, e-mail, or ServiceNow (CRM) platform; while staying in accordance with established department response times. Perform follow-up as necessary
· Document phone calls using ServiceNow (CRM)
· Resolve or report on issues teammates may encounter with products, vendors, and/or the processing of purchase orders
· Resolve or report on issues teammates may experience using the online order system (Oracle iProcurement)
· Communicate with internal departments and/or vendors to resolve teammate account issues
· Support and educate decentralized teammates on current processes and procedures as well as on-going changes
· Analyze support-tracking data to identify trends, patterns, and issues related to general ordering or Oracle iProcurement; suggest solutions; notify management; implement corrective actions as approved
Mandate Skills required:
· Procurement
· Minimum of (2) years’ related experience in Customer Service
· Supply/Sourcing/Purchasing experience in healthcare or multi-site company
· Intermediate computer skills and proficiency in MS Word, Excel, and Outlook
· Intermediate proficiency with an online ordering system
Interview type: Telephonic, Virtual
Experience years required: 0
Work hours: Monday to Friday
Job Updated: 12/26/2024