Job Description


General Duties:



The Change and Learning role is a critical partner dedicated to support
planning and execution of communication, training, testing and adoption related
activities during the Project Delivery Process (PDP).

The Change and Learning position will partner with the Business Analyst and
Project Manager to prepare messaging, training activities, testing activities
and related materials, and effectiveness measurements to ensure end users are
prepared to adopt the changes introduced with the project that is delivered.

Responsible for coordinating any role changes with the security team and
changes to various functions impacted by the project. This role will be responsible
to manage site visits and access as well.



Change and Learning performs four functions:



Security and role mapping

Manage training processes

Manage testing activities

Manage communication processes and events



Key Responsibilities:



Utilize the Enterprise Applications, Change, Learning methodology for an
effective deployment

Responsible for delivering the Learning Strategy into the deployment

Responsible for measuring the effectiveness of the learning and managing the
change management project to include things such Leadership Engagement,
Business Readiness, stakeholder analysis, change impact analysis, training
planning, testing planning, resistance issues, cultural issues, engagement
communication

Facilitate testing activities; includes access, environment set up, etc.

Complete deliverables and milestones in a timely, quality manner, as prescribed
by the phases

Support and coach the project Team to ensure effective project processes are
developed

Ensure that all users are identified and trained to be able to operate all
business processes effectively.

Ensure that plans are implemented to ensure the successful business readiness
to go live with the delivered solution

Ensure Business Readiness for Go-Live and support users through post go live period

Provide input into evolution of Change Learning Global methodology

Responsible for project specific learning material and ensuring compliance with
global framework



Qualifications:



Minimum 3+ years of people management experience and knowledge of large system
culture change.

Advanced degree in Human Resources, Business, or related field.

Experience in Manufacturing Industry and SAP implementation is desirable.

Program Management experience

Demonstrated leadership and team behavior

Demonstrated track record for executing performance objectives and delivering
results

Self-directed, process oriented, strong business acumen, attention to details,
strong problem-solving and decision-making skills, ability to coach

Must have strong oral/written effective communication skills

Must have significant experience with internal consulting and demonstrated
ability to influence without authority

Must have strong engaging and high energy facilitation skills

Possess organizational savvy and exercise good judgment

Effective relationship-building skills at all levels of the organization